The Stockholm Live app

The app you need for a smooth LIVE experience

Everything you need to have a great live experience! Download and handle your tickets, coupled with the latest news and information on your upcoming events. All in one place.

SL_APP_kvadrat

How to get your tickets in the app

köp

1. Buy tickets

Through us or other authorized resellers

ladda

2. Download the app

The Stockholm Live app is available on the App Store and Google Play

skapa

3. Create app account

Use the same email address as when you bought the ticket.

Untitled-1s copy

4. Verify

A verification email is sent. Click on Verify so that we know you are you.

Unthitled-1

5. Get your tickets

Find and get your tickets in the app under > My Events

hjl

6. Enjoy!

Scan your digital ticket in the entrance and have an amazing live experience

Group 1103

Collect and manage your digital ticket

Collect and manage your digital tickets for a smooth and secure scan at the entrance.

Group 1104

Information about your events

All information about your events and all you need to know before your visit.

Group 1105

The latest within your LIVE

Latest news within your LIVE, the events and what´s on offer in our arenas.

Things you might be wondering about. You will find more answers in our FAQ.

  • You download the Stockholm Live app in the AppStore if you have an iPhone and in Google Play if you have an Android. Search For Stockholm Live

  • A new ticket technology called AXS Mobile ID has launched. It delivers tickets safe and securely to you digitally through the Stockholm Live app. You will need the app to get and scan your tickets through this delivery method.

    And it’s not just that – The app makes your event experience easier and better in multiple ways. Here are some ways this happens:

    – You can have all your events and tickets in one place

    – You can keep up to date on all upcoming concerts and games

    – You can buy tickets to all our events and get your tickets directly into the app

  • After you have downloaded the app through AppStore (if you have an iPhone) or Google Play (if you have an Android) you can follow the steps below:

    1. On the apps launch page, click on LOG IN OR SIGN UP.

    2. Fill in the required fields and use the same email address that you used when you bought your tickets through AXS, Ticketmaster or Seatgeek. Then choose if you would like information from Stockholm Live about latest events, offers and important information (we recommend you do this).

    3. Click on SIGN UP. Now a verification email will be sent to your email address. Open the email and click on Verify so that we know you are you. And that’s that!

  • 1. Buy tickets
    Through us or other authorized resellers

    2. Download the app
    The Stockholm Live app is available on the App Store and Google Play

    3. Create an app account
    Use the same email address to create an account as when you bought the ticket

    4. Verify
    Now a verification email will be sent. Click on Verify so that we know you are you

    ​​​5. Get you tickets
    Find and get your tickets in the app under ► My Events

    6. Enjoy!
    Scan your digital ticket in the entrance and have an amazing live experience

  • The most common reason is that you have used a different email address to purchase the ticket than the one you used to sign up to the app. You can easily solve this by adding another email address to the app.

    Here is how:

    Go to ► My Account ► Settings ► Link ticket accounts

    Add the email address you would like to add. Then we will send a verification email to the email address you entered. Open the email and click on verify so that we know you are you. Now the accounts will get linked and you can manage and view your tickets in the app under ► My events.

    Another reason can be that you have not yet verified your email address through the verification email we sent you when you created your account. You can solve this by:

    1. Search through your inbox and look out for any emails from noreply@stockholmlive.com. Remember to also check your spam folder

    2. If you can’t find it you can send it again by going to My account ► Settings ► Click on Re-send verification email